Frequently Asked Questions

Why buy from Workplace Emporium?

It's not easy to find quality luxurious furniture at a price that doesn't break the bank. Because of our well-established relationships with manufacturers worldwide, we have made a precise science out of locating fine materials, crafting beautiful products and delivering them container-direct in a predictable time frame at prices no one in the US can touch.

Do you have a store?

Workplace Emporium has a showroom located in San Jose, California.

Where are you located?

We are headquartered in San Jose, CA, in the southern outskirts of Silicon Valley.

Workplace Emporium
2025 Gateway Place, Suite #285
San Jose, CA 95110
Phone: 1-877-335-3050
Fax: 1-408-779-6656

What are your phone hours?

Sales and Product Inquiries: Monday-Friday 8:00 am-5:00 pm (Pacific)
Customer Service Hours: Monday-Friday 8:00 am-5:00 pm (Pacific)

Does your company have paper catalogs or brochures?

We have product sheets that you can download from the list on the right side of this page. (See specific products of interests for downloads and assembly details)

How do I place an order with Workplace Emporium?

You can reach us at the following contact numbers.  You are also welcome to mail or fax your order to us.

Workplace Emporium
2025 Gateway Place, Suite #285
San Jose, CA 95110
Phone: 1-877-335-3050
Fax: 1-408-779-6656

How is my personal information protected? What is your privacy policy?

Workplace Emporium is dedicated to protecting the privacy of our customers and follows industry standard best practices to do so. Workplace Emporium does NOT rent or sell email addresses or phone numbers. View our complete privacy policy.

How do I check the status of my order or track my order?

There are two ways to check your order status:

Email: info@workplaceemporium.com
Call: 1-877-335-3050

What discounts are available?

Workplace Emporium discounts off the manufacturer's list price by up to 60%. For most products on this Web site, the greater the quantity of the item purchased, the deeper the discount. Discounts are also available on delivery charges, depending on where you want your shipment delivered. Call our representatives at 1-877-335-3050 for more information.

Where do you ship?

Currently we deliver to all 50 U.S. States and the District of Columbia. Additional delivery charges will be applied on shipments to Alaska and Hawaii. For shipping destinations outside of the Continental U.S., we will contact you within 2 business days after you place your order to determine the best method of shipment and to finalize your delivery cost. Please call us at 1-877-335-3050 for information on these delivery rates or for assistance with shipping to an international address. We don't deliver to P.O. boxes at this time.

When will my order ship?

In-Stock Products ship within 48 hours. Any other products will ship according to dates agreed upon with your Workplace Emporium sales representative.

What is your warranty/guarantee policy?

Our warranty policy is posted on the site. If you have any questions about your warranty, please call us at 1-877-335-3050 for details. Guarantees do not apply to color matching. If there is a question, please request free color samples prior to placing your order.

What if something is wrong with the furniture (damaged/missing part)?

We carry quality brands and work to ensure that your new furniture is delivered in perfect condition. If you need service on furniture, contact us at 1-877-335-3050 or email us for service, product inquiries, billing inquiries, or product quotations.

Who do I contact about billing questions?

Please call 1-877-335-3050 or email us and a Customer Service representative will be able to assist you.